We respect your privacy and are committed to safeguarding your personal information in line with South African law.

Information We Collect

We collect only what is necessary to deliver services and improve your experience on our site.

• Personal details provided via contact forms, including your name and contact information.
• Data generated by website analytics, such as IP address and browsing patterns.
• Technical information from your device, like browser type and operating system.
• Details you communicate when making enquiries or giving feedback.

How We Use Your Information

We use your information strictly for delivering, maintaining, and improving our services.

• To respond to your queries and communicate with you about your requests.
• To provide personalised content and recommendations where possible.
• To monitor website usage for quality, security, and improvements.
• To fulfil legal obligations and compliance requirements under South African law.

Legal Basis for Processing

Your data is processed in line with the Protection of Personal Information Act (POPIA) and, where applicable, the GDPR.

Processing relies on one or more lawful grounds under POPIA, including consent, necessity for performance, legitimate interests, and legal compliance as required.

Sharing Information

Your information is shared only with third parties as strictly necessary.

• Third-party service providers assisting with communications, analytics, IT, or legal compliance.
• Law enforcement or regulatory authorities if compelled by law.
• Successors to our business after a restructuring, merger, or acquisition, as allowed by law.

Data Security

We use reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access, and disclosure. However, no system can be completely secure, and we cannot accept liability for unauthorised access beyond our control.

Your Rights

You are entitled to access, correct, or limit the use of your personal data within legal boundaries.

• Right to access your personal information held by us.
• Right to request correction or deletion of inaccurate or outdated details.
• Right to object to processing in certain circumstances as outlined in POPIA and GDPR.
• Right to lodge a complaint with the Information Regulator or other authority.

Cookies and Tracking

Cookies help us improve your experience by remembering preferences and tracking site usage. You can control cookie settings in your browser at any time.

See Cookie Policy See Cookie Policy

Contact Us

Feel free to contact us about privacy concerns, data requests, or complaints using the details provided below.

Changes to This Policy

This policy may update as laws or internal practices evolve, so please check this page regularly for changes.